OPENING HOURS

Weekdays 9am - 5pm

TEL 9744 9955 FAX 9740 6722

EMAIL Admin@GoonawarraDayHospital.com.au

Our Location

Goonawarra Day Hospital (GDH) is situated in the outer metropolitan suburb of Sunbury. It is located next to the

Goonawarra Medical Centre. GDH provides day procedure services to the surrounding areas within the Hume City. We have patients from as far Lancefield and Kilmore (North),Trentham (West), Eltham (East) and Port Melbourne (South).

Our Staff

The staff at GDH are well trained professionals. On admission to the hospital you will be met by our admin staff, Jean or Nina, our Office Manager who will go through the admission paperwork with you and answer any questions you may have regarding your admission, your preparation for your procedure, your booking, any out of pocket fees, etc. Once the pre-admission process is complete you will then be taken to the procedure area where you will be met by our nursing staff. The nursing staff will go through the hospital admission process, answer any questions you may have, do your observations, get you change into a gown and get you to wait in the waiting area for your turn. You will be seen by the doctor and the anaesthetist before you go into the procedure room.

Our nursing staff are fully qualified registered and enrolled nurses. GDH provides on-going training and education for the nurses and assesses their competencies to ensure they deliver quality, safety and positive patient outcomes. Their care has the capacity to prevent complications, prevent suffering, promote wellbeing, and save money. GDH undertakes to create a positive workplace environments for the staff, ensures there are adequate nursing workforce capacity and a suitable skill mix for each procedure list.

Our Specialist Services

Our specialists are highly trained professionals and ethical medical specialists, whom we value highly. They offer high quality, clinically accepted medical care and services in an innovative and personalised manner. Our specialist service is about linking patients, general practitioners and specialists to a high quality, patient -centred care leading to optimal outcomes and patient satisfaction.

Our brochures

• EYE GENERIC
• ENDOSCOPY

National Safety and Quality Health Service (NSQHS) Standards

The eight NSQHS Standards are:

• Clinical Governance, which describes the clinical governance, and safety and quality systems that are required to maintain and improve the reliability, safety and quality of health care, and improve health outcomes for patients. We are committed to the continuous improvement of the safety and quality of our services, and ensuring that we provide safe and effective care. To achieve this, we implement a clinical governance framework that ensures that patients and consumers receive safe and high-quality health care
• Partnering with Consumers, which describes the systems and strategies to create a person-centred health system by including patients in shared decision making, to ensure that patients are partners in their own care, and that consumers are involved in the development and design of quality health care. We provide patient-centred care by including patients in shared decision making and involving patients in the development and design of our health care services. Our partnerships with patients relate to many aspects of their care including the planning, design, delivery, measurement and evaluation of systems and services.
• Preventing and Controlling Healthcare- Associated Infection, which describes the systems and strategies to prevent infection, to manage infections effectively when they occur, and to limit the development of antimicrobial resistance through prudent use of antimicrobials, as part of effective antimicrobial stewardship. We have systems and strategies in place to reduce the risk of patients acquiring preventable healthcare-associated infections, effectively manage infections if they occur, and limit the development of antimicrobial resistance through prudent use of antimicrobials as part of antimicrobial stewardship.
• Medication Safety, which describes the systems and strategies to ensure that clinicians safely prescribe, dispense and administer appropriate medicines to informed patients, and monitor use of the medicines. Our medication safety strategies aim to prevent the occurrence of medicine-related incidents and improve the safety and quality of medication use. Our staff are trained in risk identification and incident management to support the safe use of medicines.
• Comprehensive Care, which describes the integrated screening, assessment and risk identification processes for developing an individualised care plan, to prevent and minimise the risks of harm in identified areas. Our adherence to the comprehensive care standard ensures that all patients receive coordinated delivery of health care that is aligned with the patient’s expressed goals and expectations. By delivering comprehensive care, our staff ensure that each patient’s individual care plan is clinically appropriate and minimises the risks of harm.
• Communicating for Safety, which describes the systems and strategies for effective communication between patients, carers and families, multidisciplinary teams and clinicians, and across the health service organisation. We recognise that communication is critical to the delivery of safe patient care. Our facility actively promote the effective communication between patients, carers and families, multidisciplinary teams and clinicians, and across the health service organisation. We ensure timely, purpose-driven and effective communication and documentation that supports continuous, coordinated and safe care for patients.
• Blood Management, which describes the systems and strategies for the safe, appropriate, efficient and effective care of patients’ own blood, as well as other supplies of blood and blood products. The actions in the Blood Management Standard are not applicable to Goonawarra Day Hospital as our facility does not use, receive, store, collect or transport any blood or blood products.
• Recognising and Responding to Acute Deterioration, which describes the systems and processes to respond effectively to patients when their physical, mental or cognitive condition deteriorates. We have procedures in place for recognising and responding to acute deterioration. This ensures our staff are able to respond promptly and effectively to patients if their their physical, mental or cognitive condition deteriorates.

Quality Management

Our Quality Management Program is outlined in our Quality Manual and is available on request.